“Many thanks for your participation in Novartis quality workshop in Vienna last week. This event was attended by more than 70 associates from all around the world and the feedback we received from our colleagues was very positive. Your presentation met exactly what we were looking for, and the high energy and enthusiasm of your intervention was just perfect to energise the team and contributed to an overall exceptional experience. You’re down to earth approach and advices were effective ways to gain better insights into our personal behaviours and the impact these have on our ability to live happier lives both professionally and personally. This surely contributed to the success of this year’s workshop.” Jila Breeze – Global Head Novartis Consumer Health “I was organising 3 conference events, when a colleague who had been lucky enough to see Pete present before told me all about him. The conferences centred on the delivery of great customer service, with a heavy focus being on changing behaviour, winning hearts and minds, and encouraging people to embrace change. Pete therefore seemed to be the ideal choice, and we definitely weren’t disappointed. Pete ran a session for each conference and was an extremely engaging speaker. He really did create a light bulb moment for so many people in the audience, and made them take a look at themselves and examine their own behaviour and contributions. Our feedback forms produced loads of positive responses with the sessions being described as ‘inspirational’, ‘motivational’, ‘thought-provoking’ and ‘amazing’! We look forward to working with Pete again in the future as he definitely struck a chord with so many of our people. We hope to continue the great relationship we have formed with him in such a short time.” Paul Barber – Customer Experience Training Manager – Northern Power Grid “Pete is an enthusiastic, provocative and inspiring speaker. His energy and thoughtful discussion create a variety of actions: smiles, when he brings appropriate humour to the conversation; and eyebrows up, when allows you think differently about something common. He’s a treat, and a great add to your agenda.” Patrick O’Connell – Communications Director Ingersoll Rand “Pete gave a great session as keynote speaker, helping the entire team think differently about how we relate to ourselves, each other and work. Great tips to help us be positive, achieve our personal goals and how to handle situations. A really good day.” Chris Warburton – Director (UK) Head of Collections and Recoveries – Barclaycard